Race Night Downloads – Customer Testimonials
We take customers’ comments and feedback seriously and listed below are a few that have arrived recently.
We don’t promise to solve your problem within five minutes but we do try our best to help in as a quick a time as possible. This happened the other week when I was walking back to my car from a football match and a customer phoned, panicking that his DVD had stopped working and his race night was about to start. I said “Give me 40 minutes to get back home and I will send you downloads of the races to use.”
Live Horse Race Evening Problem Solving
He explained to his audience what was happening and they waited patiently while they ran the raffle at the beginning of the night instead of in the middle. An hour later the race night began using the download races and panic over.
The customer did promise to take our advice and double check his race DVD’s in advance next time.
No CD Drive? No Problem with a Race Night Download
Chris Darling
“Unfortunately my new laptop does not have a CD drive, so it’s been difficult to get access to the available material on the CDrom”
We supplied the files as PDF’s for him to download direct.
“Amazing, thank you so much for your help” was his reply.
Over The Moon with Customer Service
Steve Lee Kirton was having the same problem so we did the same.
“This is great, thanks so much. By the way over the moon with the pack, it’s excellent”
Forgot I didn’t Have a DVD Player
Jason Brockman needed the races quickly as he had forgotten he no longer had a DVD player, so we sent downloads of the races to his laptop.
“Awesome, thank you. Worked a treat”
Fun Pig Racing – Not Just Horses
Kevin Coyle – Major Account Executive – Frazer A.I.S.
“ Hi Derek, I just wanted you to know that our RACE NIGHT was an absolute BLAST!! OMG so much fun using your races with the jockey descriptions, just a great time. Certainly going to be reaching out to you to get another for next year, everyone is talking about it, we need a bigger room!!
Oh and EVERYONE LOVED THE PIG RACE”.
